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Archive for November, 2009

Mushroom Growers & Packers call centre lists in ripon

Mushroom Growers & Packers in ripon. Available data lists: 1.

Several industry classifications are hard to establish by employee size within the full UK business data list. Good examples include taxi companies and builders. The main issue with prospect data for these types of industry is that they use contractors, so would not necessarily classify all workers as employees. Sports, holiday and leisure sites amount to just over two percent of the available business prospect data. The premise type of a business is one of the most determining fields for consideration when identifying marketing lists. There are fourteen different types to choose from, and cross-tabulated counts are supplied without charge. In supplying you with a count and quote for your prospect business list, Responsiva respect that you will want to see some data samples too. These are provided to illustrate the fields and format which are representative of the prospect mailing list for purchase, rather than as a test file for measuring quality. Email data lists are varied in quality within the direct marketing industry. The main issue is the high number of ‘soft’ bounces, which are caused through spam filters. This is not a data quality issue but more a case of clever filters. Responsiva’s email data guarantees less than 10% in hard bounces, which are specific to the email quality. Although only 1% of the full business universe, places of worship are a building type to consider excluding from your marketing database. Are churches, mosques and cathedrals likely to be your future customers? If not then they can be easily excluded from any telephone data lists you are looking to source. Responsiva have 1.5 million business email addresses available from our source of email lists. The data is verified regularly to ensure email data accuracy and high delivery rates for campaigns. The email data list can be selected by numerous variables including geography, business classification, employee size and job function. An oversupply can be given to cater for the hard bounces too - just ask! A de-duplication service is supplied by Responsiva at no cost. Typically this would comprise a raw match on the telephone data, after stripping out spaces, brackets, plus signs and other non-numeric values within your data files. By running a de-duplication against your existing file, we can ensure you only receive net new prospect lists. Most b2b data lists require a degree of filtering by the number of employees, which provides a healthy reflection of company size for your prospect lists. 65% of businesses have up to five employees and it is worth noting that less than 2% of business sites have one hundred or more employees.  One way to choose your B2B prospect data is geographically, with one hundred and twenty-four distinct postcode areas in the UK. The postcode area is the first one or two letters of the postcode, such as AB, B and BS. Postcode areas are typically used to define sales territories, ensuring that the data list you purchase is segmented appropriately. Responsiva don’t sell online prospect data lists because we believe that this route can lead to disappointment. Translating the prospect data is the role of the account manager; if you MUST have 5+ employees then we recommend 6+. If it is a loose 5+ then 5+ will do. Online b2b data list services don’t support you like an experienced account manager can.

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Alternative Medicines database list in tiverton

Alternative Medicines in tiverton. Data list availability: 6.

The London area is unusual in prospect list terms, specifically in how the data file is defined. Typically there are two choices. The first is to select the compass point postcodes (N, NW, WC, EC etc) which approximate zones 3 to 4. The second (Greater London) would include postcodes as far as Watford, Enfield, Kingston and Dartford. If you are a telemarketing company with an ongoing requirement for high quality and fresh telemarketing data lists with which to service your clients then look no further than Responsiva. Suitable for your lead generation and appointment setting needs, Responsiva’s telephone lists are always fit for purpose and highly responsive. Of the business data lists with 99, 100 or 101 employees, more than 99% have 100 employees. That is because the employee size is a declared value. When asked how many employees a company has, most will round the number. When purchasing a business mailing list this should be considered if your cut-off point is five or ten employees. Over ten percent of companies trade from a residential address, which should be considered when purchasing a prospect database. Not only are these companies generally very small by employee size, but they are also non-conventional in terms of their operation. Therefore it is important to consider the business premise type when sourcing mailing data. Where available the fax number will be supplied with the b2b data list, enabling you to perform a fax broadcast if desired. Telephone numbers are supplied with the prospect list, where not resident on the Telephone Preference Service. Fax broadcasting has become less popular over recent years however, due to high levels of marketing. Most b2b data lists require a degree of filtering by the number of employees, which provides a healthy reflection of company size for your prospect lists. 65% of businesses have up to five employees and it is worth noting that less than 2% of business sites have one hundred or more employees.  For the SME Responsiva provide a test file of 1,000 data list records. This is adequately small enough to be of low cost, whilst suitably large enough to enable reasonably accurate measurement of the data file. This will enable a decision as to whether direct marketing will yield a suitable return on investment to roll out. Responsiva’s service is second to none. Not only will a database list expert answer your call (you won’t be placed on hold or transferred!) but they will also deliver your counts and quote: usually within just 15 minutes. And when you’re ready to place your order the data lists will normally be with you within an hour. Clients often supply a Suppression File with their order. This comprises a data list of businesses which should not be contacted, and list brokers should not be supplying. Typical reasons why a business may be resident on a suppression file include: existing customers, existing prospects or businesses requesting not to be contacted again. The West Midlands area is usually defined by the six postcodes B, DY, CV, WR, WS & WV. Some companies prefer their prospect lists to extend into ST, TF, HR and DE as well. Therefore when specifying a loose term (such as “West Midlands”) it is important to be clear on the region you would like your prospect file to come from.

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Hotels Prospect file in dunkeld

Hotels in dunkeld. Available data lists: 4.

Several industry classifications are hard to establish by employee size within the full UK business data list. Good examples include taxi companies and builders. The main issue with prospect data for these types of industry is that they use contractors, so would not necessarily classify all workers as employees. If you trial Responsiva’s b2b data lists, and measure against your existing list broker, it will normally outperform your existing source in respect to conversion rates and return on investment. Should you feel in any way disappointed with the results of the prospect lists supplied then we will give you a 20% refund on your initial purchase. With 2,721 distinct postcode districts, the business prospect data can be accurately dissected by any sales territory. The district relates to the first half of the postcode (e.g. B1, B2, B3 etc) enabling business mailing lists to be counted and split to a very tightly defined regional specification. As there is no Mailing preference Service for businesses, a mailing list may target all two million plus business trading entities. Direct mail data comes complete with the full business name and address as well as a senior contact name on all bar about 2% of records. The full business data list universe contains approximately 3 million sites. One million of these include casual sole traders (e.g. someone who work as a magician at weekends) and multiple businesses from the same site (e.g. a garage which also sells and hires cars). Responsiva only supply prospect files from the reduced universe of two million businesses. There are 1,336 distinct postal towns to select a prospect list by. Whilst the marketing data will typically relate to a bona fide town, in many of the rural areas the postcode district will relate to the nearest village. And in the built-up regions the data will be referred by city, such as London or Birmingham. Responsiva’s email lists comprise 1.5 million business email addresses. The data is verified regularly to ensure email data accuracy and high delivery rates for campaigns. The email data list can be selected by numerous variables including geography, business classification, employee size and job function. An oversupply can be given to cater for the hard bounces too - just ask! SIC Codes (Standard Industry Classification) are used to identify the types of businesses to target from your prospect database. They can be reviewed at a high level as 2-digit codes, or more deeply into the lower-level classifications as 5-digit codes. Responsiva will help you identify the right SIC codes for your business lists. Depending on your product or service, company branches may make suitable prospects for your mailing lists. Branch and office managers are typically empowered to decide on such services like recruitment or charitable donations, so should be included in your prospect data lists. If they are undesired however, Responsiva can exclude them. Prospects registered with the Corporate Telephone Preference Service (CTPS) should not be called unless you have an existing relationship with them. All telemarketing data lists supplied by Responsiva are pre-screened against the CTPS before supply. This ensures the telemarketing lists comply with your legal obligations before embarking on any calls.

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Car Rental data list in yateley

Car Rental in yateley. Count of Prospect lists: 1.

Responsiva don’t sell online prospect data lists because we believe that this route can lead to disappointment. Translating the prospect data is the role of the account manager; if you MUST have 5+ employees then we recommend 6+. If it is a loose 5+ then 5+ will do. Online b2b data list services don’t support you like an experienced account manager can. Telephone marketing data can be used for a direct telesales purpose (e.g. the sale of advertising space) or for enhancing your database. The enhancement process has a longer-term value, by initially seeking to weed out those which will never convert. Records within the telephone data list which have some potential can be gap-filled with sales potential fields. There are two thousand business descriptions within the full prospect data file which are grouped as 107 Market Sectors, which in turn belong to one of eight Business Groups. Examples of the Market Sectors are Education (containing industry classifications such as schools, colleges and universities) and Finance (which includes banks, accountants and IFAs). Marketing data lists are supplied with the lower-level industry classifications. To run an effective email marketing campaign you will need three things. The first is a campaign controller. The second is effective email data lists, which is where Responsiva will help. And the third is an email marketing system with which to run the campaigns. Responsiva can help you identify an effective system if you have none in place. Do you require head offices only with your b2b prospect data lists? There are numerous fields Responsiva filter the prospect lists by to achieve this. These include the premise type, the site job titles and the number of sites of the business. i.e., single sites are head offices, whilst multi-site businesses require a head office premise and a named director. Email data lists are varied in quality within the direct marketing industry. The main issue is the high number of ‘soft’ bounces, which are caused through spam filters. This is not a data quality issue but more a case of clever filters. Responsiva’s email data guarantees less than 10% in hard bounces, which are specific to the email quality. The typical yield of a direct mail campaign is 1% - 2%, but this will depend on many factors. The most important aspects are your message and market. Your prospect mailing list quality is crucial, most especially its relevance to your market. Likewise the telephone data quality is equally vital, but of no value without a competent telesales professional. SIC Codes (Standard Industry Classification) are used to identify the types of businesses to target from your prospect database. They can be reviewed at a high level as 2-digit codes, or more deeply into the lower-level classifications as 5-digit codes. Responsiva will help you identify the right SIC codes for your business lists. The most common director contact names supplied with Responsiva’s business data lists include Proprietor, Director, Managing Director, Partner and Chief Executive. These constitute the key decision-makers for marketing your products and services to. Other director type names are available but form a very small percentage of the data lists available. The London area is unusual in prospect list terms, specifically in how the data file is defined. Typically there are two choices. The first is to select the compass point postcodes (N, NW, WC, EC etc) which approximate zones 3 to 4. The second (Greater London) would include postcodes as far as Watford, Enfield, Kingston and Dartford.

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Heating Appliance Spare Parts data list in keighley

Heating Appliance Spare Parts in keighley. Count of Prospect lists: 1.

Transport premises, such as bus stations and coach operators, are very sparsely represented within the full universe of business information. When considering this type of operation Responsiva would normally recommend the consideration of industry classifications as well. This will ensure your mailing list covers all angles. Selecting the right marketing data list needn’t be a minefield. The prospect data specification should initially consider four key variables: geography, company size, premise type and the job function of who to target within each business. If the answer to any question is open, it may be worth considering which aspects of the b2b data to exclude instead. Do you require head offices only with your b2b prospect data lists? There are numerous fields Responsiva filter the prospect lists by to achieve this. These include the premise type, the site job titles and the number of sites of the business. i.e., single sites are head offices, whilst multi-site businesses require a head office premise and a named director. With fourteen distinct premise types, business data can be selected to suit the kind of building from which the companies operate. Therefore a prospect list may specifically target any combination of offices, warehouses, factories, retail outlets, businesses trading from home, education establishments, medical premises, workshops, transport buildings or even government (civic) sites. Responsiva have 1.5 million business email addresses available from our source of email lists. The data is verified regularly to ensure email data accuracy and high delivery rates for campaigns. The email data list can be selected by numerous variables including geography, business classification, employee size and job function. An oversupply can be given to cater for the hard bounces too - just ask! Of the business data lists with 99, 100 or 101 employees, more than 99% have 100 employees. That is because the employee size is a declared value. When asked how many employees a company has, most will round the number. When purchasing a business mailing list this should be considered if your cut-off point is five or ten employees. The West Midlands area is usually defined by the six postcodes B, DY, CV, WR, WS & WV. Some companies prefer their prospect lists to extend into ST, TF, HR and DE as well. Therefore when specifying a loose term (such as “West Midlands”) it is important to be clear on the region you would like your prospect file to come from. In supplying you with a count and quote for your prospect business list, Responsiva respect that you will want to see some data samples too. These are provided to illustrate the fields and format which are representative of the prospect mailing list for purchase, rather than as a test file for measuring quality. Most b2b data lists require a degree of filtering by the number of employees, which provides a healthy reflection of company size for your prospect lists. 65% of businesses have up to five employees and it is worth noting that less than 2% of business sites have one hundred or more employees.  Responsiva’s telemarketing data spans the full UK, including the offshore islands such as Jersey, Guernsey and Hebredes. Northern Ireland is also included, but (unless a specialist prospect file is required) Southern Ireland is usually excluded from the selection process. In specifying your geographical needs it is important to consider these facts.

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Electricians & Electrical Contractors company data in alfreton

Electricians & Electrical Contractors in alfreton. Data list availability: 4.

Responsiva’s clients often provide feedback on our marketing data services and here are two examples: 1. Thanks for the data, it was well presented and what we requested. It made my life easier. 2. Your service has been excellent and I am happy with the price increase. In sourcing database lists from us you will experience the same high service levels. If you are looking for a prospect database of offices within a specific geographical area, you may also wish to consider employee size. For example, if you provide office cleaning services you will need multiple employees to enjoy more hours of cleaning. Office company data with five or more employees caters for only 50% of the file. The rest have less than five. Did you know that IV27 is the postcode district which covers the largest geographical area? Located in the northernmost part of the Highlands, this area only plays host to 150 business data records. Responsiva will provide you with free counts of business data lists within any postcode remit, or broken down by premise type or industry. The number of sites to a business list record is available for the selection process. Typically this will entail weeding out the chain companies who have multiple sites. When combined with job title (e.g. branch manager), this can be a powerful variable to ensure your prospect lists don’t include every branch of the high street chains. Business data counts are provided free of charge and usually arrive in your inbox within one hour. These can range from simple data list counts by industry classification or company size, or a full cross-tabulation profile against various desired territories or postcode areas. All prospect lists from Responsiva are pre-quoted in advance with full counts. Responsiva’s offer a quality guarantee with our mailing lists, ensuring no more than 2% in mailing gone-aways (postal returns). However, it is expected that every prospect list you mail from our supply will yield considerably less gone-aways than 2%. The guarantee applies to any mailings you perform within 30 days of supply. B2B prospect data may be segmented by postcode area, of which there are 124 distinct values. The postcode area is the first one or two letters of the postcode, such as AB, B and BS. Postcode areas are typically used to define sales territories, ensuring that the data list you purchase is segmented appropriately. Responsiva’s B2B mailing lists are supplied with an industry classification on every record. There are approximately two thousand different classifications which may be used to select the right business list, or applied as a list of industries for exclusion. SIC codes (Standard Industry Classifications) may be used as an alternative selection method if desired. Telemarketing companies receive a particularly attractive service from Responsiva, receiving fast and free counts for all their call centre lists – usually within one hour. And all call centre data purchases are added to one, single monthly invoice for simplicity. Each invoice identifies all orders placed within the month for clarity. With fourteen distinct premise types, business data can be selected to suit the kind of building from which the companies operate. Therefore a prospect list may specifically target any combination of offices, warehouses, factories, retail outlets, businesses trading from home, education establishments, medical premises, workshops, transport buildings or even government (civic) sites.

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Marinas & Boat Moorings prospect data in dunoon

Marinas & Boat Moorings in dunoon. Count of Prospect lists: 3.

A business mailing list may be segmented by county. It is more common to run data counts and create a database list by the postcode (either by area or the districts) but counties may be applied as a preferential filter of the data. Some areas (such as “London” or “West Midlands”) will require a tighter definition to ensure clarity. With fourteen distinct premise types, business data can be selected to suit the kind of building from which the companies operate. Therefore a prospect list may specifically target any combination of offices, warehouses, factories, retail outlets, businesses trading from home, education establishments, medical premises, workshops, transport buildings or even government (civic) sites. Of the companies which trade from home 70% have just the one employee (sole trader). If you are looking for a b2b mailing list of businesses trading from home it may be worth considering the employee size. 16% have two employees and 14% more than two employees. Business data lists may be filtered by both premise type and employee size. Nearly four percent of the business universe comprises workshops and repair outlets. These can be broken down by industry if desired, as business data lists targeting this premise type are less frequently chosen. Any data file supplied by Responsiva will include the premise type as a standard output field. The most common director contact names supplied with Responsiva’s business data lists include Proprietor, Director, Managing Director, Partner and Chief Executive. These constitute the key decision-makers for marketing your products and services to. Other director type names are available but form a very small percentage of the data lists available. To run an effective email marketing campaign you will need three things. The first is a campaign controller. The second is effective email data lists, which is where Responsiva will help. And the third is an email marketing system with which to run the campaigns. Responsiva can help you identify an effective system if you have none in place. Responsiva never sell telephone marketing on a per appointment basis, or two things are encouraged. The first is that the telemarketers are encouraged to set weaker appointments, the second that the client is encouraged to reject undesirable appointments (i.e., any non-converters). What Responsiva supply is the best telemarketing list and a dedicated service on a day-rate basis. The West Midlands area is usually defined by the six postcodes B, DY, CV, WR, WS & WV. Some companies prefer their prospect lists to extend into ST, TF, HR and DE as well. Therefore when specifying a loose term (such as “West Midlands”) it is important to be clear on the region you would like your prospect file to come from. Responsiva provide a de-duplication service without charge. Typically this would comprise a raw match on the telephone data, after stripping out spaces, brackets, plus signs and other non-numeric values within your data files. By running a de-duplication against your existing file, we can ensure you only receive net new prospect lists. Approximately one third of business premises are retail outlets. When sourcing a business mailing list it is important to take account of the premise type because retail outlets will make up more than 30% of your b2b prospect data if included. Head offices and single sites are best separated from branches by the job title of the contact name.

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Storage Services email marketing in smethwick

Storage Services in smethwick. Prospect list count: 2.

From the business data lists with 99, 100 or 101 employees, more than 99% have 100 employees. That is because the employee size is a declared value. When asked how many employees a company has, most will round the number. When purchasing a business mailing list this should be considered if your cut-off point is five or ten employees. Responsiva are always happy to supply you with net names. This is a business list of prospects which you don’t already have on file for marketing to. To achieve this we would need a copy of your existing prospect database files in order to ensure that no duplicates are provided. There are two thousand business descriptions within the full prospect data file which are grouped as 107 Market Sectors, which in turn belong to one of eight Business Groups. Examples of the Market Sectors are Education (containing industry classifications such as schools, colleges and universities) and Finance (which includes banks, accountants and IFAs). Marketing data lists are supplied with the lower-level industry classifications. Are you stuck for ideas on which b2b prospect data is best for you? That is precisely what Responsiva are here to help with. After understanding your service offering, Responsiva will offer some suggestions on how best to market your business and which data lists would be best suited to working with.  Responsiva offer telephone marketing services to support your lead generation and data enhancement requirements. Every telemarketing data list is pre-screened against the Telephone Preference Service for compliance, and all campaigns are clearly specified and scripted in advance. Whether you require sales appointments or telemarketing data enhancement for mailings, Responsiva will ensure your campaign is delivered professionally. About five percent of company data is made up from factories and warehouses. Depending on your products and services, you may wish to target these premise types, or avoid them altogether. Therefore the type of premise from which a business trades is an important consideration for marketing data lists. Did you know that IV27 is the postcode district which covers the largest geographical area? Located in the northernmost part of the Highlands, this area only plays host to 150 business data records. Responsiva will provide you with free counts of business data lists within any postcode remit, or broken down by premise type or industry. Responsiva supply Unique reference numbers (otherwise known as URNs) with every order for business mailing lists. These are used not only for ensuring data is not-resupplied, but may also be applied to the mailing piece for ease of reference with response. This enables you a fast look-up of responders to the original database list. The London area is unusual in prospect list terms, specifically in how the data file is defined. Typically there are two choices. The first is to select the compass point postcodes (N, NW, WC, EC etc) which approximate zones 3 to 4. The second (Greater London) would include postcodes as far as Watford, Enfield, Kingston and Dartford. Transport premises, such as bus stations and coach operators, are very sparsely represented within the full universe of business information. When considering this type of operation Responsiva would normally recommend the consideration of industry classifications as well. This will ensure your mailing list covers all angles.

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Marketing Consultants & Services marketing database in colyton

Marketing Consultants & Services in colyton. Data list availability: 1.

Database lists often lack the breadth of data fields required for simple post-campaign analysis. Responsiva offer a database enhancement program to append valuable information such as employee size, premise type and industry classification. This gives your marketing database the power to understand where your prospects are converting to sale. One way to choose your B2B prospect data is geographically, with one hundred and twenty-four distinct postcode areas in the UK. The postcode area is the first one or two letters of the postcode, such as AB, B and BS. Postcode areas are typically used to define sales territories, ensuring that the data list you purchase is segmented appropriately. Responsiva’s service is second to none. Not only will a database list expert answer your call (you won’t be placed on hold or transferred!) but they will also deliver your counts and quote: usually within just 15 minutes. And when you’re ready to place your order the data lists will normally be with you within an hour. Depending on your product or service, company branches may make suitable prospects for your mailing lists. Branch and office managers are typically empowered to decide on such services like recruitment or charitable donations, so should be included in your prospect data lists. If they are undesired however, Responsiva can exclude them. B2b data is ideal for telemarketing. The two main applications for a telephone list are sales-driven appointment-setting and data enhancement. Typical enhancements include gap-filling with sales opportunity data fields, such as existing contract renewal dates and current annual spend. This process is also used to verify correct decision-maker names, direct dials and email addresses. Sports, holiday and leisure sites amount to just over two percent of the available business prospect data. The premise type of a business is one of the most determining fields for consideration when identifying marketing lists. There are fourteen different types to choose from, and cross-tabulated counts are supplied without charge. If your marketing should be targeting large companies, it is imperative to specify the ideal company size at the start. Most are unaware that less than 2% of b2b mailing lists have an employee size of at least 100. The data enhancement process is particularly relevant to append employee size to your existing database. Nearly four percent of business data lists are hospital and medical establishments. These include hospitals, doctors, dentists and other medical practises. Along with the thirteen other prospect data premise types, it is important to consider your target market when running data counts and sourcing data files. To run an effective email marketing campaign you will need three things. The first is a campaign controller. The second is effective email data lists, which is where Responsiva will help. And the third is an email marketing system with which to run the campaigns. Responsiva can help you identify an effective system if you have none in place. No business data list is fully verified every month. What happens is that a section of the file is updated on a rolling monthly basis. When Responsiva have identified your marketing data, if you only require a specific volume (e.g. 5,000 records from a pool of 10,000) we will always supply the most recently verified records.

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Amusement Parks & Arcades marketing data lists in watford

Amusement Parks & Arcades in watford. Count of Prospect lists: 1.

SIC Codes (Standard Industry Classification) are used to identify the types of businesses to target from your prospect database. They can be reviewed at a high level as 2-digit codes, or more deeply into the lower-level classifications as 5-digit codes. Responsiva will help you identify the right SIC codes for your business lists. If you trial Responsiva’s b2b data lists, and measure against your existing list broker, it will normally outperform your existing source in respect to conversion rates and return on investment. Should you feel in any way disappointed with the results of the prospect lists supplied then we will give you a 20% refund on your initial purchase. Responsiva’s mailing lists are perfect for a telephone follow-up call. All data is supplied with both the full mailing addresses and the phone number where available (TPS passes only). This ensures that the database is also suitable as a telemarketing list to follow up prospect letters with a call. The most common director contact names supplied with Responsiva’s business data lists include Proprietor, Director, Managing Director, Partner and Chief Executive. These constitute the key decision-makers for marketing your products and services to. Other director type names are available but form a very small percentage of the data lists available. The number of sites to a business list record is available for the selection process. Typically this will entail weeding out the chain companies who have multiple sites. When combined with job title (e.g. branch manager), this can be a powerful variable to ensure your prospect lists don’t include every branch of the high street chains. Data cleansing (or database cleaning) is the process by which your existing database is updated. This ensures your legal compliance with the Data Protection Act, requiring you to take reasonable steps to keep your data updated. In addition to address cleansing and gone-away flagging, new fields can be appended such as business emails and telemarketing data. Telemarketing companies receive a particularly attractive service from Responsiva, receiving fast and free counts for all their call centre lists – usually within one hour. And all call centre data purchases are added to one, single monthly invoice for simplicity. Each invoice identifies all orders placed within the month for clarity. Responsiva supply a contact name with mailing data wherever available. The fields include Title, initials or first name, surname and job title. Salutation (e.g. “Dear Mr Smith”) is not normally appended to the mailing list as standard, but can be and without any extra charge. Please ask for this service if it is desired. The highest populated industry classification is public houses, followed by hairdressers, take-away food shops, builders and garages. Combined they make up nearly 10% of the prospect database universe. Restaurants would appear third, but are segmented by the food they serve. All data lists are supplied with their industry classification as standard. Senior contact names with their job title are supplied as standard with Responsiva’s business lists. These names are populated on around 95% of prospects. Approximately 70% of company data records contain a named director-type contact, whilst the remainder contain a managerial contact name such as branch manager.

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